Privacy Policy

Effective Date: May 29th, 2025

At AIGO, operated by New Verve Ltd, your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services.

1. Who We Are

AIGO is a software platform owned and operated by New Verve Ltd, located at:

2. Information We Collect

We collect the following information:

a) Information You Provide

• Name and email address (if provided)
• Payment information (processed securely via Stripe; we do not store card details)
• Any messages or inputs you submit through our AI assistant

b) Automatically Collected Information

• IP address, device type, browser
• Usage data (pages visited, clicks, session times)
• Cookies (only for essential functionality and analytics)

3. How We Use Your Information

We use your data to:

• Provide and maintain our service
• Process payments and manage subscriptions
• Improve user experience and product functionality
• Respond to customer support requests
• Ensure legal compliance and fraud prevention

4. Data Sharing

We do not sell your data.

We may share your information only with:

• Our payment processor (Stripe)
• Hosting and infrastructure providers
• Analytics tools (aggregated, non-identifiable data)
• Legal authorities when required by law

5. Cookies

We use minimal cookies to:

• Maintain session state
• Collect anonymous analytics data

By using our website, you agree to the use of cookies as described. You can manage cookies through your browser settings.

6. Your Rights

As a UK and/or EU user, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for certain processing
• File a complaint with the UK ICO or your local data authority

To exercise these rights, contact us at contact@newverve.co.

7. Data Retention

We retain personal data only as long as necessary for business or legal purposes. You may request deletion of your data at any time.

8. Data Security

We take security seriously and implement appropriate technical and organizational measures to protect your data.

9. Children's Privacy

Our service is intended for users 18+. We do not knowingly collect data from children under 18.

10. Changes to This Policy

We may update this Privacy Policy occasionally. All updates will be posted on this page with a revised "Effective Date."

11. Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact: