Billing Support
Welcome to AIGO Billing Support
We're committed to providing a smooth and transparent billing experience. Below you'll find all the essential information about payments, subscriptions, refunds, and how to get help.
Payment Methods
- We accept all major credit and debit cards, securely processed via Stripe.
- Your payment details are encrypted and never stored on our servers.
Subscription Plans
AIGO offers flexible billing options:
- 1 Month Plan$14.99, billed monthly
- 3 Month Plan$24.99, billed every 3 months
- 6 Month Plan$49.99, billed every 6 months
Your subscription will renew automatically unless canceled in advance.
Managing Your Subscription
You can manage your subscription at any time via your AIGO account:
- Update your payment method
- View billing history
- Cancel or pause your plan
If you need help accessing your account, email us at contact@newverve.co.
Refund Policy
- We offer a 7-day satisfaction guarantee.
- If you're not happy with AIGO, you can request a full refund within 7 days of your initial purchase — no questions asked.
Note: Refunds are only issued for first-time payments and cannot be granted after the 7-day window.
Invoices & Receipts
- An email receipt is sent automatically after each successful payment.
- Need a formal invoice for accounting or tax purposes? Contact us at contact@newverve.co and we'll send one manually.
Get in Touch
If you have any billing-related issues or questions, don't hesitate to reach out:
Email: contact@newverve.co
Company: New Verve Ltd
Address: 86-90 Paul Street, London, EC2A 4NE, United Kingdom
We usually respond within 24 hours on business days.