Billing Support

Welcome to AIGO Billing Support

We're committed to providing a smooth and transparent billing experience. Below you'll find all the essential information about payments, subscriptions, refunds, and how to get help.

Payment Methods

  • We accept all major credit and debit cards, securely processed via Stripe.
  • Your payment details are encrypted and never stored on our servers.

Subscription Plans

AIGO offers flexible billing options:

  • 1 Month Plan$14.99, billed monthly
  • 3 Month Plan$24.99, billed every 3 months
  • 6 Month Plan$49.99, billed every 6 months

Your subscription will renew automatically unless canceled in advance.

Managing Your Subscription

You can manage your subscription at any time via your AIGO account:

  • Update your payment method
  • View billing history
  • Cancel or pause your plan

If you need help accessing your account, email us at contact@newverve.co.

Refund Policy

  • We offer a 7-day satisfaction guarantee.
  • If you're not happy with AIGO, you can request a full refund within 7 days of your initial purchase — no questions asked.

Note: Refunds are only issued for first-time payments and cannot be granted after the 7-day window.

Invoices & Receipts

  • An email receipt is sent automatically after each successful payment.
  • Need a formal invoice for accounting or tax purposes? Contact us at contact@newverve.co and we'll send one manually.

Get in Touch

If you have any billing-related issues or questions, don't hesitate to reach out:

Email: contact@newverve.co

Company: New Verve Ltd

Address: 86-90 Paul Street, London, EC2A 4NE, United Kingdom

We usually respond within 24 hours on business days.